POLARIS / Conceptual illustration
- Enquiry form
- WordPress record
- Email notification
- Team reply
Information you provide
When you send an enquiry, the form may collect your name, email address or WhatsApp number, area of interest, message, source page and selected language. The enquiry is stored in the POLARIS WordPress administration area and may also be delivered by email.
Do not submit passwords, trading-account credentials, payment-card details or other sensitive financial information.
Analytics, cookies and local storage
Optional analytics runs only after you choose to allow it. It is used to understand aggregate website use, such as visited pages and traffic sources. You can continue without optional analytics.
Essential cookies or browser storage may be used for language routing, consent choices, security and normal website operation.
Why information is used
Information is used to respond to enquiries, provide requested information, maintain website security, diagnose technical problems and improve content. Depending on the activity, processing is based on your consent, steps requested before a possible service, or POLARIS’s legitimate interests in operating and protecting the website.
Sharing and external services
POLARIS does not sell personal information. Limited data may be handled by website hosting, email, security or analytics providers when necessary to operate the site. Links to WhatsApp, Instagram and other external websites are governed by those providers’ own privacy terms and may involve processing outside your country.
Retention and security
Enquiries and technical records are kept only for as long as reasonably needed for communication, administration, security and applicable legal obligations. Reasonable technical and organisational safeguards are used, but no internet service can guarantee absolute security.
Your choices and rights
You may ask for access, correction or deletion of personal information associated with an enquiry, withdraw analytics consent, or object to certain processing where applicable. You may also have the right to complain to your local data-protection authority.